Three Great Rules Of Productivity For Your Medical Spa

How can you improve the productivity of your medical spa?

Here is an excerpt from an article in Connect Magazine

Employer Rule No. 1: Give employees ownership of real deliverables. Depending on the kind of manager you are, you’ll either shy away from this because: a) you can do it better, or b) you don’t want to overload your direct reports. Either is a mistake. In my experience, most complaints I’ve had with any of my past employers have related to having too little to do, rather than insufficient salary/title/etc. Give your employees meaningful work, and they will (eventually) love you for it.

Employee Corollary No. 1: Insist on personal accountability. Yes, it’s scary to have people counting on you. It’s much easier to coast along behind the scenes. But admit it: it’s not very satisfying. Sloth never is. It’s much better to be king of an infinitesimal pond than a nobody in a massive ocean. Go for the responsibility, not the title. (I’ve made this mistake on several occasions, and each time I’ve regretted it.)

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Know Thy Medical Spa Director

Most physicians I now are comfortable letting someone else handle all the daily decisons that come up. They prefer to stay in a coccon and deny any responsibility for knowing where the paperclips are. While this is certainly less stressful than adding manager to their title, there are a hosts of problems that occur when a business relies so heavily on an individual employee.

Twice I have seen situations where a manager of some sort was embezzling funds from the business. If you empower an employee with what amounts to partnership status, don't be supprised when they act like a partner. This is not to say that you can't trust your staff. In fact, if you don't trust your staff you're in a lot more trouble than anything we can fix here.

If your Manager/Director/Whatever is the only one in your office/clinic who can run the place.  Bite the bullet and make the change now. Businesses that are successful run on systems, not on individuals.