Dr. Naomi McCullum - Personal Botique Cosmetic Medicine In Sydney, Australia

Dr. Naomi McCullum, Sydney Australia Cosmetic Physician

Bridging the gap from old school to new: How Dr. Naomi McCullum embraced social media marketing.

Name: Dr. Naomi McCullum
Clinic: Dr. Naomi
Location: Sydney, Australia
Website: drnaomi.com.au 

Dr. McCullum worked at several of the leading cosmetic/dermatology clinics in Sydney, and after being admitted as an inaugural Fellow of the Faculty of Medicine of the Australian College of Cosmetic Surgery, opened her own botique cosmetic clinic in Paddington in 2002. 

Can you tell us a bit about your career path?

I first had Botox myself as a young resident shortly after graduating from Medicine. On that day, I saw my future in the industry. Being a cosmetic patient and a proceduralist at heart, there was no choice in the matter. I have always been interested in all branches of the aesthetic tree, from design, fashion and architecture to beauty. It is more than a job for me.

I love having just one boutique clinic, as we can really focus on offering the ultimate specialized service to our patients. This attracts a certain type of client, which makes every day fun and interesting.

What is it like practicing cosmetic medicine in Australia in comparison with what you see in other countries?

The practice of cosmetic medicine is quite unregulated in Australia, with many non-doctors like nurses and dentists, involved in the industry. The laser/IPL industry in most states of Australia is also poorly regulated.

Another difference between what we have to deal with in Austrailian and other countries are the legal requirements for online activity in our industry.

In Australia we are not allowed to mention any of the generic or brand names of the injectables that we use on our websites or through social media. For example, we cannot use the words "Botox", "Restylane", "Juvederm" or even "Hyaluronic Acid" or "Botulinum toxin" anywhere online, which as you can imagine, makes it difficult to educate readers / patients. Potential patients have a right to know what products we supply; they also have a right to know comparisons between products that they might be choosing. The regulations also prevent me from having a useful online discussion publicly with colleagues overseas and in Australia about cosmetic treatments. The Australian regulations are paternalistic and harmful to our patients and industry, and need to...

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Botox For Plantar Fasciitis

I've seen Botox used for stress headaches, but until now I was unfamiliar with the fact that Botox can also be used to treat Plantar Fasciitis.

The article below detalis some of the new reasearch, but I'm wondering if anyone is using / has used Botox in this way and what the results were? (Leave a comment.)

Botulinum toxin (BTX)A may be more effective than steroids for the treatment of plantar fasciitis.

The 19 patients given a total of 250 U of BTX-A split between two medial and lateral calf muscle sites and the soleus had significantly faster and greater improvement than the 17 patients treated with intralesional dexamethasone (8 mg) plus 2% lidocaine (2 mL).

Although there was no significant difference between the BTX-A and steroid treatment groups at baseline for the visual analog scale (VAS) for pain (7.1 vs 7.7), patients given BTX-A had a significantly lower average score than steroid-treated patients at the 1-month check up (1.9 vs 3.4 points). Scores were also significantly lower at 2 (1.6 vs 3.6 ), 4 (1.5 vs 3.7 ), and 6 (1.1 vs 3.8) months.

Similarly, despite comparable Maryland Foot and Ankle scores at baseline, the BTX-A-treated patients had significantly greater improvement over the whole study than steroid-treated patients.

Although both patient groups experienced significant improvements of American Orthopaedic Foot and Ankle Society scores and Foot and Ankle Disability Index scores at 15 days after treatment, BTX-A was associated with a faster and more sustained treatment response than steroids.

The researchers note that all patients were shown dorsiflexion and plantarflexion stretching exercises to begin within a week of treatment.

“It is important to note that patients must perform plantar fascia stretching exercises to obtain a rapid and sustained improvement of plantar fasciitis,” say Carlos Acosta-Olivo (Hospital Universitario “Dr Jose E Gonzalez,” Universidad Autonomade Nuevo Leon, Monterrey, Mexico) and co-workers.

Read the entire article here.

Additional articles on the same subject:
http://www.methodistorthopedics.com/plantar-fasciitis-heel-pain
http://www.eurekalert.org/pub_releases/2013-01/sp-bbs011713.php
http://www.sciencedaily.com/releases/2013/01/130117152009.htm
>http://connection.sagepub.com/blog/2013/01/30/botox-beats-steroids-for-painful-foot-condition-plantar-fasciitis/

Dr. Yoel Moyal: The Clinique Revolution du Plateau In Montreal

Dr. Yoel Moyal: The Clinique Revolution du Plateau In Montreal

Dr. Moyal is at the cutting edge of new injection techniques to offer a variety of treatment choices for his patients.

Name: Yoel Moyal MD CCFP EM
Clinic: Clinique Revolution du Plateau
Location: Montreal, Quebec, Canada
Website: clinicrevolution.com

Can you tell us more about your career transition from specializing in Family Medicine to Emergency Medicine to Aesthetics?

I have worked in Emergency Medicine and Family Medicine since graduating and recently became interested in esthetics as a means of doing more procedures and fine techniques. I also use my esthetic practice to balance out the often hectic environment of the Emergency Department with the quiet, serene environment of my office.

How do you market yourselves to patients and what do you do that your competitors aren't doing? 

Marketing medical esthetic services to clients is tricky as our ethical code in Quebec does not allow for the solicitation of a client/patient by a physician. We can inform people of the services we offer but can not incite patients to have a procedure done.

This applies to injections of Botox, dermal fillers and other medical-surgical procedures. Treatments such as laser hair removal, IPL and other esthetic services not performed by a doctor can be marketed. Doctors may not sell, endorse or associate any product or brand  to their name in Quebec.

Canadian Cosmetic Medicine Dr. Yoel Moyal

Are there any treatments or technologies that you're especially excited about that haven't hit the market yet? What do you think about new therapies like stem cells or others? 

I am excited about autologous fat transfers for restoration or augmentation and hair cloning for hair transplantation.

As a physician it is wiser to offer services that are exclusive to our profession such as injections or surgical procedures. It is difficult to compete in a market where anyone can offer the same services. For example in Quebec anyone can offer IPL , laser hair removal or tattoo removal but only doctors can inject. A doctor offering laser hair removal in his clinic can not compete with an esthetician doing so in her basement.

That being said, at our clinic we offer Laser hair removal as some people want to go to a clinic where there is medical supervision but the majority do not place much value on that. The majority of our practice revolves around  minimally invasive procedures such as injections of Botox and dermal fillers.

I do not encourage physicians to invest heavily in machinery as the technologies are often overpriced and often underdeliver in terms of results. Many estheticians can obtain similar results (in most cases) with mechanical (low cost) treatments with less risky side effects compared to  new technologies.

Technology has its place but not as much as savvy salespeople would have you believe.

The way to add new technologies is to introduce them into your practice based on the foreseeable demand from your own established clientele and the clienetele that you wish to attract. For example, your current clientele is between 45 to 65 years old doing BOTOX and dermal fillers regularly , the majority of your clients have sun damaged skin or pigmented lesions , they often ask if there is anything to be done. You should consider adding resurfacing technology or IPL at this point.

If you are considering adding a new service then careful market research in the territory you serve is vital- do not take the salesman’s word for it that  there will be people will be breaking down your door to try your newest machine and spend significant amounts of money.

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The Power Of The Botox Birthday Coupon

For the past 5 years, our plastic surgery office has been offering patients birthday coupons worth $50 off their Botox injections.  

I've been impressed with the power of this Birthday Coupon. Basically this is a letter sent out via a group email with birthdays identified one month at a time. Our EMR is able to identify birthdays which are coming up. Of course we take advantage of the blind cc: email function soin order to protect patient privacy. We also let our patients use it for fillers instead of Botox, and because all patients are getting this email who have a birthday coming up, some patients aren't appropriate for Botox or fillers, and thus we allow them to pass it along as a "regift."

It brings back patients whom I haven't seen in while.  It also brings back patients who have wandered off to other Botox places.  I've also seen new patients who have never received Botox before because they got a the coupon tactfully passed along from one of our existing patients.  And best outcome is when a patient is converted over from an unrelated plastic surgery procedure such as breast augmentation or tummy tuck (already happy and familiar with our office), and now he or she is armed with coupon in hand ready to try Botox!  And in general, our patients seem very grateful for the gift - especially the ones who have already used our services every 3-5 months.  Another benefit of the Birthday Letter is that it makes patients eager to give us their email addresses to stay in touch.

For our office, it's Botox that we use, but I think this concept could be converted to another product or service which helps patients look younger.

The Birthday, itself, of course is a great event, however it does remind all of us that we are getting older, and getting Botox is one of the ways to help us age more gracefully.  I think using a cosmetic injection coupon is a great marketing tool and I've seen a good return on the investment for our own plastic surgical practice.  Best of all, patients seem to really like it and it is a "win-win."

Brian Buinewicz MD, Plastic Surgeon At Le MedSpa In New Jersey

Juggling tasks at the medspa, at a hospital and at the university is no easy task. Let's see how Dr. Buinewicz handle multiple responsibilities and manage priorities.

Name: Dr. Brian Buinewicz
Clinic: Le MedSpa of Buckingham and Flemington
Location: Doylestown, PA and Flemington, NJ
Website: lemedspabucks.com

Your clinic basically offers a holistic approach in a sense that it covers everything from face, to body and even health and nutrition. How did you grow your business? How is your clinic organized? 

Our practice is a dual physician based practice covering all of the patient’s needs from nutrition, exercise, primary health care, weight management in addition to our full service medical spa and plastic surgery services. The business grew naturally by constantly offering the best and newest treatments for our patients. We evolved over the years to have a “tool chest” full of options to offer our patients, not just surgical intervention, for example. When the only tool you have is a hammer, the whole world becomes a nail.

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Nurse Practitioner Pay In New "Medical" Spas

Nurse Practitioner Medical Spa Pay

What's a good Nurse Practitioner pay in a new 'medical spa' that wants to offer Botox?

I get lots of individual emails looking for information about pay for PAs, NPs and MDs who are being recruited by a local medical spa. Some of these are just entering aesthetics and others are old hands.

Here's an example email that's typical from a NP who's being solicited by a day spa who's wanting to offer Botox and fillers:

Hello, I am a Nurse Practitioner from Wyoming and I am going to start doing some medical aesthetics for an established spa that up to this point has offered everything except medical aesthetics. The owner of the spa and I are having trouble figuring out a fair pay for me. The products are being ordered under my license and I will also be doing all the injections. Right now we are just starting out with Botox and Fillers. She pays her staff an hourly wage plus commission, but I have also talked with other spas that pay straight commission. Both of us are new to this and we are having a hard time finding out what other medical spas pay. Any insight on this would be helpful.

Sincerely,

Stephanie

Ok, so here's where we're going to drop some knowledge-bombs on you. (For this post I'm not going to go too deep on whether these types of setups are good ideas on their own.)

First, think about what you're asking and how you're thinking about this new business. You're counting your eggs a little before you've got any eggs.

The fact that you're asking how much you should be paid reveals a number of problems with your understaning of how this is going to work and who's going to be responsible. (This isn't uncommon at all and we're going to disucss business models at lenght in future posts.) Since you're the clinician, you're going to be responsible for everthing to do with this business with the probable exceptions of: #1, paying for stuff and #2 supplying the 'patients'.  So let's look at what you're going to be responsible for:

Since you're going to be practicing medicine, the fulcrum in this relationship is you as the clinician. It's going to be your reputation, medical licence, malpractice insurance, and your ass on the line.

I'm reminded from a line from the science fiction novel Dune in which goes something like, "He who has the ability to destroy a thing, controls that thing." Meaning, that this is effectively going to be your business, not the spas. (Note, I'm not denying that the spa could probably find someone else to do this same deal, just that it's never going to be the spas business.)

The spa will invariably take the tact that this will be an add-on to their existing business and that the 'patients' are their customers etc. This is both wrong in practice and illegal. This will be the practice of medicine and that's pretty cut and dried. You're still going to regulated, HIPPA compliant, etc. and that's it.

You're also going to need to set this up legally in your state. In most states you can't become an employee of or partner directly with a non-physician. (Not sure about how this applies to NPs so if anyone knows, please leave a comment.)

The patients are going to be yours, the responsiblity will be yours, the insurance will be yours etc., and you can't just be paid for performing medical treatments by a non-physician. All that being said, there are ways that this can be done if you're smart, and the spa owner is reasonable.

  1. Set up a legal entity for yourself. (Have a real lawyer do this who has knowledge with clinicians.)
  2. Make sure that the spa has a legal entity. (Different lawyer there.)
  3. The agreement will be between these two entities. (There are different ways to set this up depending on state. In some cases it might be the NP's entity that is 'renting' space from the spa but there are other options. Read through the forum threads on this site for those.) The agreement should also clearly define scopes and responsibilities and what will happen if the business fails. In cases like this, the spa is often 'paid' for rent and/or 'marketing' expenses, not fee splits or referrals. A technicality maybe but an important one.

People always try to overlook the 'business fails' part of the equation but it's a necessity to outline this up front since this business will end at some point in the future, even if both parties are happy.

Since it's illegal in most states to be a clinician who is an employee of a non-physician, that becomes somewhat problematic since you can't be 'paid' in the normal way. I would also suggest that all monies go though your legal entity before being distributed. In effect, you take all payments, not the spa. Headache yes but medicine in the US is the most highly regulated and litigious market there is. Don't sit around on your thumbs with this.

If you look at what you're going to be required to do, the conversation with the spa should be much clearer and should help the negotiations. If the spa owner refuses to understand how this should be set up, don't do any deal. You can't negotiate in good faith with someone who is willing to put you at risk right at the start.

About your Pay?

The real question is, "how much money are you going to make?". 

Business 'partners' always run into personal conflict when; they don't make any money, or.. they make a lot of money. I would suggest that you make sure that you go into this with your eyes open and the spa owner does the same. If you can't resolve the above issues then the money won't matter.

Comments welcome.

Top 5 Male vs Female Non-invasive Cosmetic Treatments

Top 5 Male vs Female Non-invasive Medical Spa Treatments

Are men getting more nonsurgical treatments?

With all the talk of men making up a growing percentage of cosmetic treatments, it's just not the case as the infographic above shows.

Michael A. Persky, MD, FACS In Encino, CA

Dr. Persky considers his work to be as much an art form rather as a medical procedure.

Name: Dr. Michael A. Persky
Clinic: Persky Sunder Facial Plastic Surgery
Location: Encino, CA
Website: drpersky.com

What IPL or laser technologies are you using? What technologies do you like? Which do you dislike and why?

We have used the complete line of Fraxel lasers since their inception. Initially, many colleagues were skeptical about the results we were seeing, now Fraxel lasers have become the gold standard for laser skin rejuvenation and resurfacing. We do not use IPL in our practice, but feel that our Fraxel Dual laser treats brown spots like “an IPL on steroids”.  We currently are using Ulthera to non-invasively lift and tighten the face, neck, and eyebrows as well as treating fine lines around the mouth and eyes. We find that when combined with Sculptra and other facial fillers, results are quite satisfying for both patient and physician.

Technology companies may tell the physician anything to sell them the item. Physicians must do their “due diligence”, and not believe everything that they are told. Technologies such as Thermage have not lived up to their hype, and others like Zerona are just plain “snake oil”. The latest technology that we are most excited about is Cellulaze, a minimally invasive one time treatment that effectively treats cellulite.

What treatments have you observed to be the most profitable? Have you dropped any treatments?

Surgical treatments are most profitable. Next come non-invasive treatments such as Ulthera, Fraxel, and CoolSculpting. Injectables are profitable as well, including Sculptra, Botox, Dysport, Juvederm, Restylane, and Radiesse. The use of cannulas for injection has revolutionized our use of Radiesse for “quick” facial volumization. We have dropped laser hair removal and radiofrequency skin tightening treatments.

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Italian Plastic Surgeon, Dr. Egidio Riggio's "Zenith System" For Breast Augmentation

Dr. Egidio Riggio focuses on innovation and research related to plastic surgery, both aesthetic and reconstructive. 

Name: Egidio Riggio, M.D.
Location: Milan, Italy
Website: chirurgiaplastica.mi.it/it/home/

That's interesting: Dr. Egidio Riggio is the creator of an innovative philosophy and aesthetics of an original surgical approach to breast augmentation he calls the "Zenith System" which he claims lead to more natural breast augmentation results. He has performed mor than 100 cases and published this proceedure in the international journal of cosmetic surgery most authoritative, Aesthetic Plastic Surgery August 2012.

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Dr. Edward Owen Terino, Pioneer Of The "Somme Lift"

Dr. Edward Owen Terino California Board Certified Plastic and Reconstructive SurgeonDr. Edward Owen Terino shares his visions and innovation with the 'Somme Lift', an upper and midface suspension technique.

Name: Edward Owen Terino, M.D.
Location: Agoura Hills, CA
Website: terinomd.com

That's interesting: Dr. Terino is not only world renowned for his accomplishments as a plastic surgery practitioner, but also as an innovator in the specialized new techniques of three-dimensional facial contouring. He is one of the few pioneers to develop the latest upper and midface vertical lifting and suspension technology, which he calls Somme Lift. He also is the designer of natural looking cheek and chin implants which provide solutions for flat cheeks, small jaw lines, and weak facial contours. 

Can you share your career path as a plastic surgeon?

My private practice has always been that of general plastic surgery including reconstructive surgery. During the first 20 years, we took care of the accidents and injuries around the Conejo Valley of California in a radius of 60 miles. I also attracted patients by referral all the way from San Diego, Palms Springs, and North of Santa Barbara.

I embraced the latest medical plastic surgery technologies as they were developed including liposuction, carbon dioxide laser resurfacing, and up-to-date skin care management. Because of my experience at the Fort Sam Houston Burn Unit during the Vietnam conflict, I had

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Dr. An Po Chung, Plastic Surgeon Performing Fat Transfer In Taiwan

Dr. An Po Chung Taiwan Plastic Surgeon

Name: An Po Chung M.D., MSC
Location: Taipei, Taiwan
Website: 4flower.com.tw

Dr. An Po Chung is a professional member of Taiwan Surgical Society of Specialist, Taiwan Plastic Surgery Medical Association, Physicians Cosmetic Surgery in Taiwan Medical Association specialist Deputy Secretary-General of facial plastic surgery Medical Association and International Cosmetic Surgery Medical Association.

Can you tell us what is it like practicing cosmetic surgery in Taiwan in comparison with what you see in other countries?

From my experience of attending several international conferences, I noticed that cosmetic surgery in Taiwan is not so different from the other countries. However, the patients in Taiwan prefer minimal invasive cosmetic surgery. Some of them have unrealistic high expectations of non-invasive treatment such as filler and Botox.

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Interview With Certified Allergan Botox Cosmetic Trainer Marc S. Scheiner MD: Part 1

Certified Allergan Botox Cosmetic Trainer Marc S. Scheiner MDPart 1 of our interview with Marc Scheiner MD, an Allergan Certified Botox Cosmetic Trainer and the physician instructor on Botox Training MD.

Name: Marc S. Scheiner, MD
Clinic: O'Leigh Aesthetic Surgery Center
Location: Elkton, MD
Clinic Website: oleigh.com
Training Website: Botox Training MD

I this three part series we're discussing Botox and fillers with Marc Scheiner MD who trains clinicians through 14 credit CME two-day hand's on seminars with the American Society of Aesthetic Medical Professionals and Botox Training MD, an online botox training site for clinicians. 

Part 1: Botox injections
Part 2: Filler Injections
Part 3: Complications of Botox and Filler Injections

In part 1 we discuss Botox indications, complications and some treatment techniques.

Let's talk a little bit about differentiation between Botox and fillers. Can you give me a kind of a overarching framework of how it is that you decide which is going to be better treatment for an individual patient?

Well, certainly, to determine whether or not you're going to treat someone with Botox versus fillers really requires that you have an understanding of facial ageing right from the beginning. So typically when you evaluate the face

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Interview With Certified Allergan Botox Cosmetic Trainer Marc S. Scheiner MD: Part 2

Allergan Certified Botox Cosmetic Trainer and the physician instructor on Botox Training MDPart 2: Filler Injections

Name: Marc S. Scheiner, MD
Clinic: O'Leigh Aesthetic Surgery Center
Location: Elkton, MD
Clinic Website: oleigh.com
Training Website: Botox Training MD

I this three part series we're discussing Botox and fillers with Marc Scheiner MD who trains clinicians through 14 credit CME two-day hand's on seminars with the American Society of Aesthetic Medical Professionals and Botox Training MD, an online Botox training site for clinicians.

Part 1: Botox injections
Part 2: Filler Injections
Part 3: Complications of Botox and Filler Injections

And how about for filler injections? Are there different levels of expertise in treating different areas?

Filler injections also have this kind of heirarchy of possible complications. If we just review briefly where the fillers are used commonly, and then we can kind of discuss which is the most elementary to the advanced techniques

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Interview With Certified Allergan Botox Cosmetic Trainer Marc S. Scheiner MD: Part 3

Botox TrainingPart 3: Complications with Botox & Filler Injections

Name: Marc S. Scheiner, MD
Clinic: O'Leigh Aesthetic Surgery Center
Location: Elkton, MD
Clinic Website: oleigh.com
Training Website: Botox Training MD

I this three part series we're discussing Botox and fillers with Marc Scheiner MD who trains clinicians through 14 credit CME two-day hand's on seminars with the American Society of Aesthetic Medical Professionals and Botox Training MD, an online botox training site for clinicians.

Part 1: Botox injections
Part 2: Filler Injections
Part 3: Complications of Botox and Filler Injections

So Dr. Scheiner, tell me about some of the typical complications you've seen and how you deal with them?

In general, the complications are separated with regard to what product we're using. There are different complications with each filler within the filler class. We're going to see different complications from one filler to the next, but in general all the fillers are going to... Well, let me rephrase that. All the nonpermanent fillers are going to result in similar complications. That is to say that I believe you may experience a different set of complications with

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Georgios Hristopoulos MD: Plastic & Aesthetic Surgery In Germany

Georgios Hristopoulos M.D., Specialist in Plastic and Aesthetic Surgery in Germany

Cosmetic medical technologies offered in Germany are attracting medical tourists. 

Name: Dr. Georgios Hristopoulos
Clinic: Pantheon Aesthetic Center
Location: Cologne, Germany
Website: pantheon-aesthetic-center.de, beethoven-klinik-koeln.de

That's interesting: Dr. Georgios Hristopoulos is employed as Head of the Department of Aesthetic Plastic Surgery of the Beethoven Klinik in Cologne, Germany and at the same time runs his private office, named Pantheon Aesthetic Center. His surgical focus is the Breast Surgery and specifically the complete sub muscular Breast Augmentation (inner Bra) as well as the Dermolipectomies on trunk and extremities.

He speaks German, Greek, English and Spanish. 

How does your surgical practice function? How is it organized? 

I am the Chief of the Department of Aesthetic Plastic Surgery of a small private clinic in Cologne / Germany called Beethoven-Klinik. The clinic is one of the oldest and biggest private Clinics of Plastic and Aesthetic Surgery with government concession in the North Rhine Region and maybe in whole Germany. We have an interdisciplinary occupation with Orthopaedists, Trauma-Surgeons and a Dermatologist.

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Dr. Herbert Hooi, Cosmetic Physician In Sydney, Australia

Australian Cosmetic Physician  Herbert Hooi MBBS (Syd) LLB (Hons) (UWA) FACEM Dr. Hooi takes center stage as he discusses the prevailing structure of cosmetic medicine in Sydney, Australia.

Name: Herbert Hooi MBBS (Syd) LLB (Hons) (UWA) FACEM
Location: New South Wales, Australia
Website: drhooi.com.au

That's interesting: Dr. Hooi completed an Honours Law degree at the University of Western Australia and obtained further real-world legal experience with a top tier Australian law firm. Dr. Hooi has been admitted to practice as a Solicitor and Barrister of the Supreme Court of Victoria. Although he is no longer practising law, Dr. Hooi maintains a keen interest in legal medicine.

Dr. Hooi is a member of the Australasian Society of Cosmetic Medicine and is an Associate Member of the American Society of Laser Surgery and Medicine. Dr. Hooi’s training and experience led to his award as a Foundation Fellow of the Australasian College of Aesthetic Medicine in 2009.

In 2010, Dr. Hooi was selected to become the national trainer in Australia for the Fibropen System, platelet rich plasma (PRP) and Radiesse.  

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