Groupon Sales Rep Threatens Business With Negative Yelp Reviews?

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Groupon and the other daily deals sites don't have the best reputation among medical spas... and threatening businesses that won't listen to your cold call sales pitch won't help.

Here's a Facebook post by a small restaurant and hotel in San Francisco that details an email exchange with a Groupon sales rep. You can read the entire post (and the comments) here.

Here's the email from the Groupon rep and the response:

UNBELIEVABLE CUSTOMER SERVICE EMAIL FROM GROUPON - Threatening me with Bad yelps for not letting him bully me into a sales pitch!!!!! Talk about Abusive business practices (my response is below)

From: Andrew Johnston <ajohnston@groupon.com>
Date: Fri, Aug 16, 2013 at 5:25 PM
Subject: Thanks
To: info@sleepsf.com

Hi Trip!

I sincerely appreciate you hanging up on me. As a resident of San Francisco for over 25 years, I have a huge network of friends (ages 25-40) that all are extremely active on Yelp as well as other social media. I will gladly let them know how you treated me as well as my feelings about the people who run Sauce. 

Go Giants!

Andy

-- 
Andy Johnston II GROUPON GETAWAYS 
Area Sales Manager
ajohnston@groupon.com
Desk: 312-462-9495 
Cell: 5107033591

Groupon Getaways

My Reply.......

Andy, 

You must be new to cold calling, you might want to develop a thicker skin, or work for a less despised company.

Despite what you might think, you have NO right to my time. I told you that I was not interested and asked you twice to remove me from you call list, as I have EVERY time I have been called by a representative from Groupon since our last, horrific, experience with your company. I do not have to give you any more chances, you do not have the right to interrupt me, take time away from my already busy day or to force me to listen to how new and wonderful Groupon is, I am not interested. You would be saving yourself time and energy by removing me from your call list, and focusing on business with whom your company has not already burned bridges.

We had a relationship with Groupon, Groupon messed it up, we no longer want to have a relationship with Groupon, end of story. After two or three years it would seem like you could respect my wishes as a business owner not to deal with your company and leave me alone.


All the best,
Trip
Sauce.Sleep
131 Gough Street SF CA 94102
office 415-252-1423 mobile 323-646-8747
www.Saucesf.com //www.Sleepsf.com
Reserve a Table @ Sauce Reserve a Room @ Sleep
Check out our Photo Gallery or Watch Sauce on TV

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